
Making the drive to a dental consultation — sometimes hours — and being told within minutes that you're not a candidate is one of the more genuinely frustrating experiences patients occasionally describe in Nuvia reviews.
While this experience certainly isn’t the norm, the frustration is definitely understandable.
This page is about why that complaint occasionally shows up and steps you can take to make sure your time spent in a consultation is productive and worthwhile.
Phone screening can only do so much. The goal is to catch obvious disqualifiers early — patients who clearly aren't candidates based on what they share in the call. It works well for clear-cut situations and saves countless patients a ton of time.
Where it falls short is in the gray areas that may need more of a conversation: medication combinations that only become a concern in context, health conditions that are disclosed but not fully understood remotely, or bone loss discovered in a CT scan that turns out to be more significant than anyone realized without imaging.
These are things that genuinely can't be assessed over the phone with full confidence.
That's not a great answer when you've just driven three hours. But it's the honest one — and it's why making your screening call count is worth the effort.
How to Make The Most of Your Screening Call
Think of the screening call as your first line of defense. A good one gives the team enough information to give you an honest answer about whether the trip is worth making. A rushed one doesn't.
Here's what to make sure gets covered:
Walk through your full dental situation. Not just "I'm missing most of my teeth" — be specific. How many teeth are missing? How many are cracked, infected, or failing? Are you currently in dentures? Have you had significant extractions in recent years? The more complete the picture, the better.
Go through your medical history in detail. Conditions that affect healing and surgical safety are relevant here. Don't assume something is too minor to mention — share it and let the team decide. Uncontrolled diabetes, autoimmune conditions, a history of cancer treatment, and heart conditions are among the things worth naming specifically.
Share your full medication list. This matters more than most patients expect. Bisphosphonates — medications prescribed for osteoporosis, including brands like Fosamax and Boniva — can affect implant healing. Blood thinners and immunosuppressants may also be important to go over. Include supplements.
Be honest about smoking. Smoking affects healing and implants fusing with bone in ways that matter for candidacy. The screening team needs to know.
Ask directly what would disqualify you. Based on what you've just shared, is there anything that raises a concern? Ask the Nuvia representative.
Full-arch implants aren't the right fit for every dental situation, and knowing where the lines are helps you go into the conversation with clear expectations.
Situations that typically disqualify:
You're only missing one or two teeth. Full-arch restoration is designed for patients losing most or all of a set of teeth— not for replacing a couple of teeth.
Uncontrolled health conditions. A condition like diabetes doesn't automatically disqualify you, but uncontrolled diabetes does. The key word is uncontrolled — managed conditions are evaluated differently.
Certain medications. Particularly bisphosphonates and some other drugs that affect bone metabolism or healing.
Bone loss beyond what's workable. All-on-4® is specifically designed to accommodate reduced bone levels using angled implants, so this bar is lower than most people think — but there is a floor, and it requires imaging to assess.
Health factors that affect surgical safety. Full-arch dental implants involve general anesthesia and a multi-hour procedure. Your overall health matters for whether or not the procedure is right for you.
Things that don't automatically disqualify you:
Managed diabetes or other chronic conditions
Previous dental work, even extensive work
Age (health is what actually matters)
Significant bone loss (again — the All-on-4® method was specifically built for this)
If you want a general sense of whether you might be a candidate before committing to a drive, the 60-second quiz below gives you a quick, no-pressure starting point.
Don't just take our word for it. See what our patients have to say about their life-changing transformations.
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After reviewing top dental implant companies in the country, the Healthcare Business Review names Nuvia 2024, 2025 & 2026 Dental Implant Restoration Company for three consecutive years for its innovative permanent teeth in 24 hour process. Find out what is shared by the best dental implant companies here.


Nuvia Dental Implant Centers are locally owned and operated by licensed dental practitioners. These locally owned and operated practices are part of a professional network of dental implant centers operated by prosthodontists, oral surgeons, and restorative dentists. Each Nuvia Dental Implant Center has a business affiliation with Nuvia MSO, LLC, a Dental Support Organization that provides non-clinical support to each center. *Nuvia Dental Implant Centers are able to provide patients with a bridge made with an FDA approved permanent material, zirconia, in 24-hours. No temporary denture. Not all those who come in for a consultation are medically cleared to receive permanent zirconia teeth in 24-hours. Follow up appointments are required to confirm implant integration and make adjustments if necessary. Results may vary in individual cases. Patients represented in videos are actual NUVIA patient(s) and may have been compensated for their time in telling their story.
Licensed in "Management Services For Dental Company" license number: 5509C. Dr. Preston Hansen | license number: 9924
*While soft foods immediately after surgery are generally approved by our clinical team, the local surgeon reserves the right to give individual instruction on dental implant aftercare according to the specific circumstances applicable to each case.
*To hear patient's speech after prosthetic placement please search Nuvia dental implant center on YouTube and watch patient stories. Individual results may vary